We value the opinions of our members

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This is your chance to weigh in! AEC is partnering with Morristown Utilities Service and Jefferson City, White Pine, and Dandridge to explore the possibility of bringing high-speed broadband service to Co-op members in parts of Hamblen and Jefferson Counties.  We’re asking that you help us gauge the need for this service so that we can look at the costs involved and determine if this type of project is feasible. Between now and the 18th of December, our residential and commercial members can complete an online survey that will be really helpful in assessing support for this project. It’ll take just five minutes or so to complete, and we thank you for taking the time to share your views.

eScore gives you more

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Through the end of December 2015, AEC is waiving the $50 fee for an in-home evaluation of your home’s energy efficiency. At absolutely no cost to you, our certified energy inspector will come to your home at your convenience and assess the condition of all the various components that affect efficiency—from your HVAC system to insulation to windows and doors. He’ll assign your home a numeric rating (an “eScore”) that you’ll be encouraged to raise through projects you may wish to undertake over time. Each improvement (which you’ll tackle in partnership with a member of our Quality Contractor Network) comes with financial incentives of varying amounts, but they all help offset project costs. Your eScore evaluation is the first step in a process that will result in lower energy costs, greater comfort, and an increase in the value of your home. Call the Co-op’s Member Services Department at ext. 1880 and we’ll help you get started.

Carry it. Use it. Love it.

It’s here: the Co-op Connections Card, absolutely free and offering savings opportunities available only to AEC members. We’re proud to pass along discounts on everything Connection Card graphic from dentistry, vision care, and prescription drugs available through national pharmacy chains to special deals at local businesses throughout our service area. Click on the green “Co-op Connections Program” tab at right to learn more about what the Co-op Connections Card can do for you. This is one hard-working card, just like the folks it’s designed to benefit.


Take charge of your energy use with Co-op FlexPay

A great new payment option that offers the ability to obtain electric service from AEC without the need for a security deposit, you can think of it like a prepaid card for your cell phone service or like the dollar sign gas gauge fuel gauge on your vehicle. After an initial $50 minimum payment to open your Co-op FlexPay account, you can monitor your daily kWh consumption online or by phone and add funds as needed. Both current and new members can avoid having to pay late charges or reconnection fees by maintaining a positive balance. Learn more about Co-op FlexPay and then come see the friendly folks in AEC’s Service department to sign up.


Pay the easy way

Forget postage. Eliminate the need for a trip or a phone call. Sign up today for our free ACH program and pay your electric bill the easy way! Have your payment deducted automatically from your checking account each month and avoid late fees. Complete this authorization form and mail or bring it to the Co-op along with a voided check to get started, or call 865.475.2032, ext. 1107 for more information.