View/Pay My Account View/Pay My Account

Experiencing difficulty connecting
to our online service: click here

Report An Outage 24/7
(865) 475-2032 Jefferson & Sevier County
(423) 586-4755 Hamblen County
(865) 828-5225 Grainger County

Member Services

When cold weather sets in, heating your home can account for up to 52% of your total energy bill. Here are some ideas for managing your electric use.


No-cost tips


  • Open your drapes or blinds during the day to help capture heat from sunlight and close them at night to help retain the heat gain.


  • Set your thermostat to 68 degrees when you’re home. If you’re going away for the weekend, lower the thermostat to 60 degrees. Put another blanket on the bed and turn the thermostat down a few degrees at night.


  • Never use a stove, oven, or portable grill as an indoor heat source; doing so creates a safety hazard.


  • Building a fire in your fireplace may look nice, but it’s not the most efficient way to heat. Much of the warm inside air from throughout your house can go right up the chimney. If you do use your fireplace, make sure to remember to close the damper after the fire is out.


Low-cost tips


  • Replace disposable air filters or clean permanent filters at least once a month. A dirty filter forces your equipment to work harder—and that results in higher electric bills.


  • Running your ceiling fan on “low” can be useful in circulating warm air throughout a room.


  • Reduce heat loss by installing weather stripping and seals around doors and windows. Install gaskets under switch plates for lights and electrical outlets, and caulk all potential air leaks.


This list features even more no-cost/low-cost tips to lower your monthly electric bill.